APPOINTMENTS

VULVAL & PAEDIATRIC patients are given priority appointments.

For Vulval Dermatology conditions

  • Referrals (including full contact details) should be emailed 
to referrals@drumderm.com.au or faxed to 02 5114 2684. Doctors can also send referrals via Healthlink EDI: drummond.
  • All referrals are triaged according to urgency.
  • You will receive an SMS if we are able to offer you an appointment, with details of how to make a booking.
  • You will receive written confirmation of your appointment time.
  • If you wish to cancel or change an appointment time please email contact@drumderm.com.au

For Paediatric Dermatology conditions

  • Referrals (including full contact details) should be sent to referrals@drumderm.com.au, faxed to 02 5114 6284 or sent by your doctor via Healthlink EDI: drummond
  • All referrals are triaged according to urgency. 

  • You will receive an SMS if we are able to offer you an appointment, with details of how to make a booking.
  • You will receive written confirmation of appointment details.

For General Dermatology conditions

  • Referrals (including full contact details) to see Dr Drummond should be emailed to referrals@drumderm.com.au, faxed to 02 5114 2684 or sent via Healthlink EDI: drummond.
  • Referrals are triaged. This process can take 2-3 weeks. Please contact the practice after this time to enquire as to whether we can offer you an appointment.
  • Once a booking is made you will receive written confirmation of your appointment date and time.
  • If you wish to cancel or change an appointment time please email contact@drumderm.com.au

Please Note:

  • Sending a referral does not constitute acceptance of the referral or guarantee that an appointment will be offered.
  • Due to high demand it may not be possible to offer you an appointment in an appropriate time frame.
  • You will be advised if we are unable to offer you an appointment, and your referral returned to your doctor.
  • Please note that you are not a patient of the practice until the referral has been accepted and an appointment scheduled.
  • Future booked appointments can be cancelled if our staff are treated with disrespect.

For South Coast patients

Dr Drummond consults at the Queen St Medical Centre, Moruya on a monthly basis.

All appointments for South Coast patients are made through the Canberra office as outlined above.

Please note that services in Moruya are restricted to consultations and simple procedures only. Patch testing can only be performed in Canberra. If you require more extensive skin surgery, referral can be made to a suitable qualified local medical practitioner.

Teledermatology

  • Appointments can be made for telemedicine consultations for certain conditions, using various software platforms ( at present Amazon Web services Teleconsult).
  • Only certain conditions are suitable for teledermatology consultations (skin cancer, mole checks and vulval conditions are not suitable). 
  • Dr Drummond will decide whether your problem is suitable for a teledermatology consultation.
  • Photos of your skin condition should be emailed prior to the consultation.
  • Fees for telehealth consultations are generally equivalent to face-to-face consultations. Medicare rebates are usually but not always claimable.
  • Prepayment is required before the consultation, either by credit card, direct bank transfer, or online payments.
  • Please refer to the information above about how to make an appointment.
  • Further information about telehealth policy and procedure will be provided at the time of booking.

Cancellation of Appointments

If you wish to cancel your appointment, or to arrange another consultation time please email contact@drumderm.com.au for Canberra or South Coast patients.

Note:
A fee may be charged if an appointment is made, confirmed and you do not give reasonable notice of non-attendance (48 hours prior to the appointment unless in exceptional circumstances).

REFERRALS

Although the staff of Drummond Dermatology will do their best to remind patients about referrals, it is the patient’s own responsibility to ensure their referral is valid and up to date. This particularly applies to returning patients.

PRESCRIPTIONS

Repeat prescriptions without a consultation will only be issued if you have been seen in the practice within the last 12 months, and only if clinically appropriate. It may be medically necessary to review you either in person or by telehealth consultation. A script fee is usually charged.

COVID ADVICE

In the current setting of COVID19, please DO NOT attend Drummond Dermatology or if you are unwell with symptoms of COVID. Telehealth consultations are available for certain patients and conditions and may be partly claimable under Medicare in some circumstances. Please email us at contact@drumderm.com.au to discuss your options. We can reschedule your appointment if necessary.


Drummond Dermatology

Suite 16, Francis Chambers
40-42 Corinna St, Phillip ACT 2606

The best way to contact us is via email

E: contact@drumderm.com.au
P: +61 2 5114 2682
F: +61 2 5114 2684

Office Hours:
Mondays, Wednesdays, Fridays  9.30am–2.30pm
Tuesdays, Thursdays  9.00am–5.00pm

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How to get here

Drummond Dermatology acknowledges, celebrates and pays respect to all First Nations Australians on whose traditional lands we meet and work, and whose cultures are among the oldest continuing cultures in human history.