Appointments

How to make an appointment

A referral from an Australian-registered medical practitioner is usually required to make an appointment.

In some circumstances, patients with vulval conditions or parents of children with paediatric dermatology conditions may request an appointment without a referral. Those seeking a self-referred appointment will be asked to provide information about their condition, relevant medical history, current medications, and any previous investigations or treatments.

All self-referral requests are reviewed and triaged by Dr Drummond. Submission of a self-referral request does not guarantee that an appointment will be offered. In some cases, patients may be advised to obtain a referral from their GP or another specialist, or may be directed to a more appropriate service.

Please note that consultations attended without a valid referral are not eligible for a Medicare rebate. Standard consultation fees apply in accordance with the practice fee schedule.

VULVAL & PAEDIATRIC patients are given priority appointments

  • Referrals ideally should be sent by the referring doctor using a secure messaging system. This practice uses Healthlink.
    Note: Referrals sent by email are not secure. There is a risk to the privacy of your personal information. If you choose to send a referral by email, we strongly advise you to password protect the document (and then advise us of the password by phone or separate email). Otherwise sending a referral by email is at your own risk.
  • All referrals are triaged according to urgency.
  • You will receive an SMS if we are able to offer you an appointment, with details of how to make a booking.
  • You will receive written confirmation of your appointment time.
  • If you wish to cancel or change an appointment time please email contact@drumderm.com.au

Please Note:

  • Sending a referral does not constitute acceptance of the referral or guarantee that an appointment will be offered.
  • Due to high demand it may not be possible to offer you an appointment in an appropriate time frame.
  • You will be advised if we are unable to offer you an appointment, and your referral returned to your doctor.
  • Please note that you are not a patient of the practice until the referral has been accepted and an appointment scheduled.
  • Future booked appointments can be cancelled if our staff are treated with disrespect.

Cancellation of Appointments

If you wish to cancel your appointment, or to arrange another consultation time please email contact@drumderm.com.au 

Note:
A fee (equal to the consultation fee) may be charged if you do not attend a booked and confirmed appointment, or if the appointment is cancelled with less than 2 business days’ notice, unless there are exceptional circumstances.

If you do not confirm a booked appointment, the slot may be offered to another patient. 

Please refer to the Practice Policy for more information.

REFERRALS

Although the staff of Drummond Dermatology will do their best to remind patients about referrals, it is the patient’s own responsibility to ensure their referral is valid and up to date. This particularly applies to returning patients.

PRESCRIPTIONS

Repeat prescriptions without a consultation will only be issued if you have been seen in the practice within the last 12 months, and only if clinically appropriate. It may be medically necessary to review you either in person or by telehealth consultation. A script fee is usually charged.

Drummond Dermatology

Suite 16, Francis Chambers
40-42 Corinna St, Phillip ACT 2606

The best way to contact us is via email

E: contact@drumderm.com.au
P: +61 2 5114 2682
F: +61 2 5114 2684

Office Hours
Monday: Closed
Tuesdays and Thursdays: 9.00am – 4.00pm
Wednesdays: 9.00am – 3.00pm
Friday: 9.00am – 2.00pm

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How to get here

Drummond Dermatology pays respect to all First Nations Australians on whose traditional lands we meet and work, and whose cultures are among the oldest continuing cultures in human history.